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01 May 2007, 3:08 pm / Disapointed
I've never been one of those ranters about Microsoft. Or PC's. But I've become one. I bought an IBM/Lenovo last June. Kick ass machine, intended to be a desktop replacement. Except it blue screened the moment I was done loading my programs. 10 calls to 10 different techs, and I figured out the problem myself--it was a web cam monitor problem. But the "LCD" screen (my a**) is too dark to use outside. And the touchpad kept freezing--I'd have to plug in an external mouse. I had gotten my partner a Sony in October. LOVE THIS machine to pieces!!! FE790, so I decide to bite the bullet, get myself one, and sell the IBM on ebay. Btw, my partner retired from IBM--fabulous company. Crappy laptop. But the Sony I get comes with freakin' VISTA on it. *******Load of garbage****. This thing is going to impact the US economy. It's that bad. We were side by side in a hotel room catching up on email during a road trip. She was online and working--I could barely connect and pretty much couldn't work. Sony took it back. I got an HP with XP pro (I want that HP/Sony gorgeous screen for working outdoors). The HP has been terrific (I've had it one whole week), but their tech support SUCKS. I got the Phillipines. They didn't understand my explanation that the external monitor was displaying *horribly* *and* knocking out my laptop display too. I tried again this morning. Got Ireland. After explaining the whole problem, I was disconnected. Called back and got India. This guy actually understood, it seemed. He had me update BIOS (last night I updated the graphics driver). But before he could go further, I found the freaking settings I was looking for to configure the external display separately from the laptop display. What's left? The piece of garbage Maxtor Mini Touch III hard drive that hasn't been working--and hadn't been backing up my Lenovo, even though I configured automatic backups. Nice, huh? What's so horribly discouraging: a) everyone's tech help SUCKS, b) go on to the support forum for any computer, and you'll find it loaded with frustrated postings of people who have garbage machines and they're looking for help and answers. The worst thing I've ever heard *anyone* say about a Mac--you'll have to buy new software. Well, given then money down the drain this past year on PC laptops, I'd be HAPPY to buy new software. This has been my life. I've gotten next to no work done this past week. I feel dazed and drained. I'm playing poker and blogging, trying to figure out what the hell hit me and how to get myself back on track. I'm at finally back at my desk instead of the kitchen table with two laptops and external hard drives strewn about. Just trying to figure out how to dig out of this hole...
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